Thank you. Yes, it appears the OS is damaged. I don't have the Windows cd's, it's a preloaded computer, and I'm not the only person using it - so it'll probably take me a while to get things moving.
Is there anything else I can do in the meantime? I already ran Windows defender and the antivirus program several times.
Is there anything else I can do in the meantime? I already ran Windows defender and the antivirus program several times.