I think you're probably confusing an analogy that is sometimes used to describe how the universe expands with the actual shape of the universe.
The universe seems to be infinite in size, as far as we can tell. Therefore, it doesn't have any particular shape. We can't see the universe from the outside.
Spacetime as a whole is very close to being "flat" (in the technical sense of spacetime curvature). This means the universe is "open", in that if you keep travelling in one direction you'll never come back to where you started. If spacetime was spherical, then in principle you could effectively "complete the loop" and find yourself back where you started after travelling in the same direction (similar to how you can travel around the equator of the Earth in one direction and find yourself back where you started).
We can't. At least, not all at once. Our solar system is about 2/3 of the way out from the centre of our galaxy, so we see many more stars when we look towards the centre (which is in the direction of the Sagittarius constellation) compared to when we look outwards towards the edge.
No. You're seeing a view of the galaxy "side on", looking from where we are towards the centre.
Right. Same with our galaxy.