I watched the whole video. I found the "information = physical universe" idea bit meaningless. How? Imagine a galaxy contains all its gravitational structure with full of stars, planets and energy formations. This galaxy is sucked up, collapsed, destroyed, by a Black Hole after a Supernovae explosion in its centre. We can easily assume that this galaxy had full of in-formation as being an environment for many of its stars and their planets and their possible habitants. It is obvious that the end of this galaxy will be the end of everything inside of it. Not the end in terms of disappearing, but the end in terms of being transformed into a different state of matter and energy.
Now imagine another galaxy, but this one travels nearly at the opposite side of the universe. It doesn't even have to be, 10 billion light-year distance will do; and this second galaxy has also its own habitants. Actually, imagine that this second galaxy is ours, the Milky Way. The question is, how our galaxy would get affected from the explosion of the first galaxy? Don't forget, we will keep getting the light of this galaxy for another 10 billion year since the first galaxy is exploded in its own time garden and its light will keep travelling to us (and every other direction but we don't care this, we care only our direction) for another 10 billion year even after the actual explosion.
Guess what, this is wrong too! Because although explosion happened while both galaxies were at the distance of 10 billion light year away from each other, universe is expanding much faster than light and we will be able to see this light much longer than 10 billion year. Practically, the explosion incident will almost never being observed by us in the lifetime of our own solar system. According to this logic, the supernovae explosions that we are observing now might have actually happened even before our solar system was emerged out of chaos of gases. And don't forget, we are observing those exploding Supernovae today does not mean that the rest of universe are also observing the same explosion today; no, some of them are still observing them as normal galaxies, and some of them will observe their pre-explosion state for another billions of years -if there was any observant over there. Weird, but true...
Forget about this "information" thing, information is actually highly relative concept especially when you consider the provider and receiver ends of a piece of information, coding and decoding process of an information, and so on, and so forth.
Now I'd like to raise my original question: How does a travelling light -it's not even travelling when you think of the expansion speed of the universe- "evaporate" out of "existence"?
You must also know from your video that after defending 30 odd years, even Hawking himself admitted that nothing is evaporated in the event horizon of a black hole.