correct lol yep, done. some of the pussy hand shakes i received annoyed me, and i think they were screwing with me for the personal interview, they had my chair sidewards and said 'some people find it intimidating facing a panel of interviewers, so we want you to sit in the chair, not facing us, and answer our questions', so i said 'i'm fine talking face to face'. so yeah eye contact tick. is that a common technique, screwing with a person to see them under pressure? its more likely they were just bored, they were all around 25 and it was 4 hours of interviewing. k this would have been quite useful, because they asked if i have any questions and i basically said 'nope, i'm comfortable i know everything i need to know. its a normal job, you show up to your shifts and work". it would have been cool to have thrown a few questions for the reasons you outlined, though i'm hoping i managed to demonstrate those qualities at other times. looking back i could have said 'i'm confident i know everything i need to know to begin working'. thanks for all the advice, i'll use it in the future.