Incomplete reply won't go away

Discussion in 'Site Feedback' started by Jennifer Murphy, Aug 19, 2014.

  1. Jennifer Murphy Registered Senior Member

    Messages:
    238
    Several days ago, I started to reply to a post in the Calculating weighted averages thread in the Physics & Math forum. I don't recall whether I got distracted or by browser crashed or what, but the reply never got posted. Now it's too late and largely irrelevant. But I can't cancel it. The Cancel button that is usually at the bottom is not there.

    I've logged off several times, but every time I log back in, there it is again.

    What can I do to get rid of it? Or is there something someone else can do?

    Thanks
     
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  3. Enmos Valued Senior Member

    Messages:
    43,184
    I'm not sure which post you're referring to, but you could PM Trippy (he's one of the mods of Physics & Math) to ask him to delete the post.
    Make sure to mention the post number and to quote the post in question in order to avoid any confusion.
     
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  5. Jennifer Murphy Registered Senior Member

    Messages:
    238
    It's not a post -- it's a reply that never got posted.

    Here's what I see every time I log in:
     
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  7. scheherazade Northern Horse Whisperer Valued Senior Member

    Messages:
    3,798
    I would just highlight and delete the words and move on to other threads. That is what I have done when I have changed my mind about posting.
     
  8. Kittamaru Ashes to ashes, dust to dust. Adieu, Sciforums. Valued Senior Member

    Messages:
    13,938
    I think what Jennifer is getting at is that, when she logs in, it immediately shows up -

    Jennifer - clear your browser cache/cookies - I believe that kind of info is stored client-side, so that SHOULD clear it up for you.
     
  9. Jennifer Murphy Registered Senior Member

    Messages:
    238
    Yes, exactly.

    Every time I log off, the board tells me that all cookies are cleared. I've attached a screen shot of the message. This seems like a bug in the board software to me.

    I've cleared the cache and the history. I'm reluctant to clear all cookies. Don't they contain preferences and other useful information for other websites?

    I've even tried a different browser.

    If I don't get a better suggestion, I'll just post the reply and apologize for the inconvenience.
     
  10. Enmos Valued Senior Member

    Messages:
    43,184
    Ah yeah, I agree.
     
  11. Enmos Valued Senior Member

    Messages:
    43,184
    You could do that anyway. Post it, then delete it yourself (Edit - Delete)
     
  12. Jennifer Murphy Registered Senior Member

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    238
    OK, good point. But it is curious that the Cancel button is missing (using both Firefox and IE). That should not have anything to do with cookies.
     
  13. Enmos Valued Senior Member

    Messages:
    43,184
    It is curious, I agree. If you aren't able to delete or even edit it after posting contact Trippy.
     
  14. Balerion Banned Banned

    Messages:
    8,596
    I've encountered this. I'm willing to bet your problem is that you, at some point, used the multi-quote function. I had to go back to the post I multi'd and uncheck the option.
     
  15. Jennifer Murphy Registered Senior Member

    Messages:
    238
    I may well have used that function, but I think it was awhile ago when I was first on the forum. I thought it was a way to split the parts of one message. I later learned that it was to quote from different messages.

    Where do I uncheck that option? I don't see it on the reply that I cannot get rid of, but then I don't have the Cancel button either. I also don't see it on the post that I was replying to?

    I'm going to name this the Jason reply. In the olden days, we would have called it a bad penny.
     
  16. Balerion Banned Banned

    Messages:
    8,596
    If this the same problem I had, you should see a check mark next to the second quote option on his post. See how there's the "Reply with quote" option? Next to it is the quote symbol with a + next to it. If you multi-quoted, there will be a check-mark instead of a +. Just click it again and the problem should stop.
     
  17. Jennifer Murphy Registered Senior Member

    Messages:
    238
    If I log in, I get the unfinished reply, a screen shot of which I already posted earlier. I've reattached it here.
    View attachment 7274
    Since this is already a reply, there is no Reply button, with or without the "+" sign or check mark.

    If I go to the post that the reply was for, I do see the three reply options (reply, reply with quote, reply+). The Reply+ has the "+", not the check. Here's that screen shot:
    View attachment 7275

    So I'm not sure what you want me to uncheck. I even checked all of the posts in that thread. In all of them, the Reply+ option has the "+" sign, not the check.
     
  18. Jennifer Murphy Registered Senior Member

    Messages:
    238
    I was fearful about deleting all cookies, so I did a little research and figured out how to delete just the SciForums cookies, which I did. That did not solve the problem. The Jason Reply is still there. Wasn't there a song many years ago entitled something like The Cat Came Back? Maybe I should break out the guitar and make lemonade...

    I guess it's time to call in Trippy. Let's see if I can figure out how to do that.
     
  19. Balerion Banned Banned

    Messages:
    8,596
    Then I'm afraid I'll be of no help to you. Sorry, and good luck getting it sorted.
     
  20. Kittamaru Ashes to ashes, dust to dust. Adieu, Sciforums. Valued Senior Member

    Messages:
    13,938
    Interesting... I'm honestly not sure at this point what is caching that information to you - I didn't believe the forum software did that... but I could be mistaken.
     
  21. Enmos Valued Senior Member

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    43,184
    Perhaps it's the auto-save function gone wrong.
    I just tested it. Wrote a reply then logged off with the reply unfinished. Upon logging in nothing interesting happens, but when I reply to your post again there is a "Restore Auto-Saved Content"-button in the bottom left. So it appears the content is stored server-side.

    Edit:
    Jennifer, what happens when you refresh (F5)?
     
  22. Jennifer Murphy Registered Senior Member

    Messages:
    238
    Maybe it's one of the "great mysteries". I used to get that a lot in Sunday School.

    Please Register or Log in to view the hidden image!



    I only get the Jason Reply if I log in. If I just click on the link in the notification email, as I did to get here this time, I don't see it.

    I wonder if there are cookies that don't include the text "sciforums". I only deleted cookies that had that text.

    I've sent Trippy a message and referred to this thread. We'll see what happens.
     
  23. Enmos Valued Senior Member

    Messages:
    43,184
    Ok, try this:

    Write something in the reply.
    Wait until Auto-save kicks in.
    Log off.
    Log back in.
    Press "Restore Auto-Saved Content"-button.
    ...
    Does a cancel button appear now?

    If this doesn't do anything start replying to the same post again but don't enter advanced mode. Then repeat what's above.
     

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