Help me, I got a virus attack

Discussion in 'Computer Science & Culture' started by amethyst08, Jun 24, 2010.

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  1. Repo Man Valued Senior Member

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    When you turn your computer on, begin tapping the F8 key. This will cause it to display your boot options, and one of those is safe mode with networking.

    Your computer is infested with one of the latest versions of Winantivirus Pro. This malware actually has the audacity to charge people for the privilege of having their computer disabled. How to remove AV Security Suite.
     
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  3. amethyst08 Registered Senior Member

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    Ok, thanx, I will firstly restart and press the F8 key
     
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  5. soullust Registered Senior Member

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    To access all your SYSTEM TOOLS, just open a task manager and select new task under the tasks tab, then type in msconfig.

    it should open your system configuration utility, after that the last tab there in the Utility should be tools it will list any operating system tool you have, all you do is just double click on which ever one you want, or need
     
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  7. amethyst08 Registered Senior Member

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    My screen is now very ugly, all big buttons and fonts, but the annoying dialog boxes are gone, thanx God.

    This is in safe mode..
     
  8. amethyst08 Registered Senior Member

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    So, do I have to do all these steps altogether? I am a bit confused.

    I now firstly have to download superantispyware.com, yes?


     
  9. soullust Registered Senior Member

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    yes, your screen is annoyingly large because your display driver is disabled.

    Now go to www.superantispyware.com and download free program, works great, then run the scan, then just restart system to see if your problem left.

    in normal windows not safe mode.

    we will try the restore last step, run the Free program i gave you first.
     
  10. amethyst08 Registered Senior Member

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    Ok, I will try this, thanks!
     
  11. soullust Registered Senior Member

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    good stuff will be here, make sure you select the free version of the software, it works fine.
     
  12. amethyst08 Registered Senior Member

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    I have finished downloading it, I haven't run the scan yet. Last time you said before I run the scan I have to firstly disable explorer.exe in Task Manager --> processes, do I have to do that first now?
     
  13. soullust Registered Senior Member

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    it wouldn't hurt.

    Make sure to open the scan and first, let it update.

    then disable explorer.exe with the scan open, if you do it the other way, (disabling explorer.exe first). It can be a headach finding the scan
     
  14. domesticated om Interplanetary homesteader Valued Senior Member

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    LOL --- I've had to remove this from numerous computers. People keep clicking on the message box instead of killing the browser process via task manager.


    firefox + noscript = no more fake AV browser-jacking
     
  15. soullust Registered Senior Member

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    Thats just a patch though, it is still on your system,
     
  16. Repo Man Valued Senior Member

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    No, that's a very sure method of preventing infection. But I've found NoScript disables too many sites to be a viable option for the people who really need to run it, so it isn't as helpful as it could be. But FF with Ad Block Plus and NoScript is probably as safe as you can be without running some form of Linux.
     
  17. amethyst08 Registered Senior Member

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    It is now asks me, which one to scan:
    - C:\-Fixed Drive (NTFS)
    - D:\-Removable
    - E:\-Removable
    - F:\-CD-ROM

    And:
    * Perform Quick Scan
    * Perform Complete Scan
    * Perform Custom Scan

    By default, it selects C:\ and * Perform Quick Scan

    Whether I should change the default, or proceed?
     
  18. amethyst08 Registered Senior Member

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    ?? I didn't change anything in my firefox, because I am afraid I'd do something wrong, I just use it like it is...
     
  19. soullust Registered Senior Member

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    I suppose, I prefer use my windows Internet explorer..start having probs,

    tools-INTERNET options-advanced-reset

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    she may have a back-door Trojan on her system though.

    she seems to behaving a few issues, with windows updates etc.

    better to be safe then sorry, and hey. I enjoy sharing what I know.

    Hell call a tech line, what we taught her here would Probably cost her 100 dollars us...Id rather see people gaining this knowledge for free.
     
    Last edited: Jun 24, 2010
  20. Repo Man Valued Senior Member

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    The quick scan of the C: drive will probably take care of it; you can try a full scan later.
     
  21. amethyst08 Registered Senior Member

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    Ok..
     
  22. amethyst08 Registered Senior Member

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    Wow.. it is detecting: adware etc., adware etc., trojan.agent etc., trojan.dropper etc., unclassified etc., rogue, malware, backdoor, adware ...

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    A lot of things.. this is since when ??

    I am going to take a photo of it.. omg, 3:30 AM, whether it will take long?

    Hey, Soullust... thank you so much *A big hug*

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    You, too, Repo...

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    thanks everyone, for helping me!
     
  23. soullust Registered Senior Member

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    No prob hun.

    And yeah superantispyware is a beast..
     
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