How to delete a pop-up from your computer

I have an annoying little box that pops up every now and then that runs videos of commercials. How can I locate this and get rid of it? I feel like my computer is more sluggish now from having to carry this unwelcome corporate parasite.

 

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Did you run a malware/virus check? This usually solves the problem.

 

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Not yet. I'll give it a try. tks..

 

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Well, my Webroot page said it scanned for problems not long ago and found no threats. Apparently it automatically scans every 11 hours.

 

http://www.bleepingcomputer.com/download/combofix/

 

Sounds like you may have received some undesired shareware baggage from a recent or not-so-recently installed program, or downloaded file. Maybe even scareware from just visiting a site or clicking something on it (i.e., who says prankware can't also make some money on the side for its author by hawking various companies' products to you as an additional insult). Antivirus and spyware defenses don't always detect the best of these, especially if they were part of legitimate installation packages.

If you happen to have Windows 7 or earlier as an OS, you can click Control Panel and go to Programs to uninstall any offending candidate (by its date) that potentially presents itself, if such isn't apparent on the Start Menu program list. There are some that I've had to manually remove in the past because they deliberately lacked their own uninstaller, but that's too additional problem-causing if it isn't done right or with ample caution.

"Shareware is often packaged with adware. During the install of the intended software, the user is presented with a requirement to agree to the terms of click thorough licensing or similar licensing which governs the installation of the software. [...] the software may present a dialog at startup or during usage, reminding the user to purchase it; 'nagging dialogs'..."

"Another type of scareware involves software designed to literally frighten the user through the use of unanticipated shocking images, sounds or video."​

[P.S.] MacGyver's combofix is great for dealing with major / serious infections, but you should definitely follow the guide and tutorial the first time or two around, especially in regard to consulting and receiving experienced help: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

 

I tend to go to portableapps.com and put together a USB stick for anti-virus, anti-trojan software and removal tools. (It tends to make sense to get it from there than the myriad of other repositories just in case you pick the wrong one and it turns out to be one with a trojan.)

 

Ok that may have worked. I noticed that the pop-up was from Adobe Flash, and so I just deleted Adobe Flash under "Programs". This shareware started when I downloaded I Tunes. Hopefully I didn't just delete something else though..Tks..

 

If it only read "Adobe Flash" [no additional "player plugin-in" and no "player Active X stuff"], then it might have been a falsely represented program -- or maybe the real deal actually does sport nag screens and adware these days. But if it happened to be Adobe flash player and you frequent youtube, then you won't be able to live without it. That site will prompt you re-install FP again, or you can download it at: http://get.adobe.com/flashplayer/

Since a lot of malware uses flash player as a backdoor to infect a system, I personally keep it deactivated most of the time (till needed) by using Firefox's plugin options (which might be slightly more complicated with other internet browsers like Internet Explorer). But as noted above, anyone who views .swf files a lot certainly can't do without FP completely.

 

Well I just tried YouTube and it seems to play ok. Maybe it uses something else I have like Windows Media? I also had some annoying malware from SnapDo that would periodically replace my Google homepage with itself. I found that one under programs and deleted it. Tks for the help!

 

Good. I didn't have such a lone "Adobe Flash" program [no player] on this computer's list, but then I'm not an "author of vector graphics, animation, games and rich Internet application" that would miss or need it, I guess.

Yep, that is possible now.

OLD SCHOOL:
"You must have Adobe Flash Player installed on your computer to be able to view videos on YouTube. This software is easy to install and will be needed on many other sites throughout the Web."
http://www.ehow.com/how_6796236_install-flash-player-youtube.html

NEW SCHOOL:
"Prior to Windows 7 Media Center, users had to download videos from YouTube and then convert them to a format recognizable by the Windows Media Player. With the addition of a free plug-in, Windows 7 users may enjoy YouTube video streamed directly through their Windows Media Center and Windows Media Player. The plug-in also supports a search feature and other interesting options to make the streaming YouTube experience as pleasurable as possible."
http://www.ehow.com/how_6796236_install-flash-player-youtube.html

I also forgot that Google Chrome (and other chromium-based browsers) have an Adobe flash player which is native to them (not a type that would be shown in Programs). So if you used that browser, a mistaken removal of either the plugin version or IE's Active X would not have had an effect on it, anyway.

 

Actually, MR, it sounds like the "pop-up" you described was the "Adobe Flash Player - resident Updater" - which can get installed to "Run at Start-Up".

I Posted this a while ago, in Post #19 of this Thread : http://www.sciforums.com/showthread....here-a-problem

Check it out, " msconfig " is a very useful utility!

 

The most annoying adware is that stuff that tries to attract your attention by jumping around.
It also slows your computer down.
I use Malwarebytes free adware removal program.

http://www.malwarebytes.org/

 

I have problem also when opening a browser, advertisement are opening on other window. Help please...

 

Have you tried using a malware removal program?
Like the one I gave in post #13.

 

acts78, if you are unfamiliar with PC diagnostics, I would suggest SpyBot Search and Destroy and Avast AntiVirus - both are sufficiently well developed, free applications that, after installation, are happy to run their scans an do their thing with little to no user intervention, leaving you free to use your computer without worrying about such things (at least, not as much)

Malware bytes is also good, and the Trend Micro Housecall is useful in a pinch, though it tends to perform better on XP than Vista/7/8

 

Yes those are good too.
The only reason why I mention Malwarebytes is because I had similar malware and it cleared the problem.

Malware adverts are really annoying. They have things that jump around to attract your attention.
Not a good idea really, because you take pains to get shot of them.

 

I got same problem.
Try to scan using malwarebyte, now my computer looks find
Thank you for advice

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If the free version of Malwarebytes solved your problem, I'd urge you to go ahead and buy the full version. I'm not in the habit of needing that sort of thing myself, but it (Malwarebytes) has been very helpful in keeping the computers I've set up for friends and family in a useable condition.

 

Another awesome free program to clean the registry of invalid entries, searches for and fixes hijacked/vulnerable settings in windows, cleans out temp folders, scans and fixes malware, adware and spyware, optimizes internet connections... I normally use this program as a first step to clean clients PC's, then I uninstall it. You dont have to uninstall it. I've been using it for many years.

Advanced System Care

When installing, the installer offers additional software to be installed. Uncheck the check boxes or decline the license agreement of the additional software the installer wants to install, if you dont want the additional software to be installed.