Help me, I got a virus attack

That's not a patch LOL....I mean, unless they've changed the definition of patch.
It eliminates the process from bootup. You can boot to normal runime, and run a normal antivirus/spyare remover to eliminate all the orphaned files.

 

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Where did you learn all these? I really appreciate your help...

 

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I worked for PC safety when i was in College, I was a tech lead.

http://www.microsoft.com/hk/protect/support/default.mspx

And it really is no prob, and anytime.

 

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Hehehe...

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I am very lucky,

Oh, it's finish scanning

 

The initial malware infection holds the door open for much more malware. Until your computer eventually grinds to an almost complete halt from the load.

The people behind some of this are now on the run.

http://www.computerworlduk.com/management/security/cybercrime/news/index.cfm?newsid=20500

 

It now asks me to reboot, I should say yes?

 

yes

 

Yes.

 

Ok..

 

I know what your saying.

and yes what you say will "Prevent" her Computer from showing symptoms.

but the core Problem usually is still on the system running, and as repo said it will eventually overrun her system till she has a complete crash, followed by possible Dr Watson errors (Blue screen of death).

 

After I clicked yes, the computer is restarted and now I am in normal mode, whether I am doing it correct?

Now there is no more dialog box saying my computer is infected, but I still cannot take screenshot, right now on my screen there is "AV Security Suite" performing scan...

Oh, now the scanning is finished, and it asks me like this:

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Whether I have to return to "safe mode"..??

 

Hmm, still there. Go to this link and follow the instructions explicitly.

 

ughhhh, that annoying bug...

it messes with your host files..

do you know how to do a system search ?

if so look for these files,
1. Gav.exe
2. mgrdll.exe
3. Delete the folder GAV

delete them then delete your recycling bin.

restart your system, and yes do this in safe mode, after done you can reboot back in Normal mode.

Oh and what are you using for an anti virus?

 

Omg, even the first paragraph is saying like this:

AV Security Suite
is a rogue anti-spyware program from the same family as Antispyware Soft and Antivirus Soft. Once installed, this fake program will display fake security alerts and state that your computer is infected with spyware, adware and other types of malware. Then it will prompt you to pay for a full version of the program to remove the infections and to make your computer more secure. Of course, that's not true, because AV Security Suite is an infection itself and obviously won't protect your computer from malware. Most importantly, don't purchase this bogus program. If you have already purchased it, then you should contact your credit card company and dispute the charges. Finally, please follow the removal instructions below to remove AV Security Suite from your computer as soon as possible either manually or with an automatic removal guide.​

Why do people create this kind of thing, it's no fun :bawl: It is 4 AM, but I am afraid if I shut it down and continue tomorrow, my PC won't wake up again...

Thanx, I will follow the step on that link...

 

No, I don't, could you pls tell me how??

My anti virus is McAfee, I never installed anything else. This PC, I bought last July, and it has McAfee, and when it expires, I extended it (paying it)..

I will remove the AV sec suite first...

 

she is getting into registry there though, she should make a reg back b4 hand just to be safe.



if she still has issues a hijack this link might give me and repo and who ever a look-see and tell you what to remove.

 

I don't expect her to do it manually. The removal tool recommended and linked in step five should do the trick.

 

OK,

click on the "Orb" (Start Menu)

then in the box where it says start search, type one in and see if they come up, if so right click delete, after that empty rec bin then restart.

 

yeah I seen that sorry, i was going to apologize for that after i read the link.

 

I feel confused, wait a minute..