I canceled and sold my XM radio a few months ago. I got an email today from XM saying they were already in the process of sending me a new radio with a "complementary" account! My check card has already been billed $44.95 on 25 December. I called them today. I actually had to call three times to the "cancellation" department. The first two times, I was hung up on. The third time, I got a rep that wanted to know why I had canceled it. When I told her that all I listen to are scientific and congressional podcasts on my iPhone, she immediately starts telling me that the XM will be great for those. Ya right! I couldn't help but laugh at her then. So she keeps telling me that I will have my radio in a few days until I finally got mad and told her NO! She was still very reluctant to cancel my account. She said the money will be refunded in a few days....we'll see. After one of my friends told me what he went through trying to cancel his account and all of the links I found on the net, it looks like I am going to have to go to the bank and either cancel my check card or dispute any future charges, as I am almost certain there will be future charges. The tactic they use is to start billing you all of a sudden in the future, hoping you will not see it. That is exactly what they have done to me on this one, after having canceled my account 6 months ago. I am not even beginning to be the first person with this problem. I have posted just a few links below of the seriousness of the issue with XM. I used to like XM because I could pick up local stations while I am driving in Mexico, but when they lost all the locals, I no longer wanted it. They really suck! Sad that you have to go so far to get an account canceled! I guess they don't care because they know their time is limited. Streaming radio will most definitely put them out of business. http://consumerist.com/2007/05/xm-pretends-to-let-customers-cancel.html http://xm-radio.pissedconsumer.com/cannot-cancel-xm-radio-20080714127399.html http://searchmarketingcommunications.com/2008/08/28/want-to-cancel-an-xm-radio-good-luck/ http://www.sowbug.org/mt/2009/04/liveblogging-my-xm-radio-cance.html http://www.smays.com/default/2008/10/standing-in-line-to-cancel-xm-radio.html
