Umm I am trying to do a clean install of windows 64 bit. I am getting a blue screen error which I know is due to hardrive drivers. However, my keyboard has stopped working and I cannot interact with the computer in anyway.

Any ideas what I can do? cheers

ReBoot.

get a new keyboard
get another operating system
get a new computer

radical approaches are certain

make sure the BIOS settings are correct.
clean the input of keyboard by blowing on it
make sure the keyboard input is not inside were the mouse input should be

reBoot your life

alexb123 v2.0

Now with fewer bugs.

Umm I am trying to do a clean install of windows 64 bit. I am getting a blue screen error which I know is due to hardrive drivers. However, my keyboard has stopped working and I cannot interact with the computer in anyway.

Any ideas what I can do? cheers



Is this a USB or PS2 keyboard?

If USB:
I'm not sure if this is the problem, but the BIOS on some motherboards comes with a feature for toggling USB keyboard support.
I've also run in to a few motherboards that are picky about which USB slot you are plugging your keyboard in to, but it's rare.

I have swapped the USB for the keyboard but nothing. It seems that the computer isn't picking up the any USB devices. There are no lights on the keyboard, mouse or phone. But a USB hub has some flashing light but they don't stay on.

alexb123 v2.0

Now with fewer bugs.

If only it were that simple

Is this a USB or PS2 keyboard?

If USB:
I'm not sure if this is the problem, but the BIOS on some motherboards comes with a feature for toggling USB keyboard support.
I've also run in to a few motherboards that are picky about which USB slot you are plugging your keyboard in to, but it's rare.

The keyboard has always worked before, or would this change when I do a reinstall?

Question: Do you need a 64 but CPU to install Windows 64bit?

try the BIOS settings, make sure it allows other drives to be enabled
restart the computer and make sure the keyboard is plugged in

restart restart restart

Nick yah you do.

Ok I have swapped the keyboard for an old one and I can only get 1 key to work. The down arrow key and even that is only working as an up arrow key. I know this keyboard has something wrong with it but I cannot remember what.

Umm using the other keyboard I booted the computer into safe mode and plugged in the orginal keyboard and it worked fine. So I re-booted and now its back to not working

reinstalling the system would save you time

thats what I'm trying to do, I think it might pick up another keyboard. Will try a friends on it tommorow, I think this second keyboard would be okay if it wasn't broken. cheers for the help

If the keyboard works in Safe mode, it would suggest that the keyboard drivers are corrupt (The ones that run in normal mode). Since you mention they are USB usually you'd have to uninstall you're current drivers and then reinstall them.

Check the internet for 64-bit drivers for the Keyboard on a separate machine if you can.

Usually the installation process is to make sure the USB device is unplugged during the install and insert after the installation, at this point which ever port you pick is pretty much where you should keep plugging it in for the minimum of fuss. If you are using a USB Hub, they can cause trouble if they aren't "Powered hubs".

I guess thats a thing you could look for in BIOS but I can't recollect ever seeing a setting to turn the power off from a USB port. Some PC's have hidden USB ports on the front, are you using one of them?

As for why your other keyboard had a complete disregard for working, it would also suggest driver related.

Just find a PS/2 keyboard you can use temporarily, while you download a better driver. If you said it isn't picking up any USB device, you might need an actual USB driver, like the one that came with your motherboard (but the 64 bit version of it).

question: why do they make USB keyboards instead of always using PS/2?
Imo, it's just a waste of perfectly good usb port space, and it's more risky that something might not work.

PS/2 will probably be phased out eventually and USB will become the standard port for all devices. No more different ports for different devices.

PS/2 will probably be phased out eventually and USB will become the standard port for all devices. No more different ports for different devices.

Is that to stimulate the computer support sector?